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Return Policy

At Sewing Universe, we want you to have the best experience with our digital patterns. However, due to the nature of digital products, we have a strict no refund or exchange policy. Please review the following return guidelines carefully:

• All Sales Are Final – Since our products are digital and immediately accessible after purchase, we do not accept cancellations, returns, or exchanges, even if the pattern has not been downloaded.

• No Refunds – Once a purchase is made, it is non-refundable. We strongly encourage customers to review the pattern details, size charts, and specifications before making a purchase.

• File Issues? We’ll Help! – If you experience technical issues with your download (such as a corrupt or missing file), we will work with you to replace or correct the file promptly.

• Incorrect or Missing Files – If you receive the wrong pattern or an incomplete file, please contact us immediately with your order details, and we will send the correct version as soon as possible.

• Customer Support – If you have any issues accessing your purchase, our support team is here to help! We are committed to ensuring that you receive the correct file in working order.

Thank you for choosing Sewing Universe! Let’s create something amazing together. ✂️